Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
It is a device capturing and controling all the signals, which are being created by the whole system, especially the made and received phone call signals. The device is mostly used for connecting regular phone system with the Internet and backwards.
FirstVoIP Total VoIP Solutions.
First VoIP was officially formed to formalize the five year long co-operation of a group of IT consultants and companies with a total combined IT experience of over 50 years to provide a complete Internet based telecommunication services to a global marke
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