Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Aastra 610D is a new DECT standard terminal from the entry level range of DECT terminals. This device supports GAP for basic functionality and can be universally used with all Aastra PBX devices.
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