The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Written by Administrator
Tuesday, 05 May 2012 16:53
Last Updated on Tuesday, 05 May 2012 17:18
Carrier Voice (UK) global presence comprises a network of 7offices in 19 countries across the Asia Pacific, Middle East, Europe and USA. Each global office