Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Collaboration is working with someone in a team in order to achieve a certain goal and produce a certain result.
KOL Telecom
A brief intro on KOL TELECOM:
KOL TELECOM SERVICES LLC. is a USA-based and D&B registered provider of international wholesale as well as retail VOIP solutions. KOL TELECOM currently provides services to more than 100 international long distance carrie
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