Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
System integration is the way of putting together all the smaller parts called „subsystems” into one big system and ensuring that everything functions successfully together as a system.
Commlogik
CommLogik es un distribuidor de valor agregado de Comunicaciones Unificadas (UC) y servicios relacionados enfocado en América. Fundada en 1999, la empresa aumenta la capacidad de sus socios para integrar los componentes de las Comunicaciones Unificadas y
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