Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The function allows you choosing a number that you want in order to
light up during the call to traditional telephones. You can also unlist the
number and it won’t light up.
Sound Telecom
Sound Telecom is part of an international group of companies that has been successfully trading in the global telecommunications market for over nine years. The company is headquartered in London and has affiliated offices in Delhi, Hong Kong, Sydney and
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