Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
It is is considered as one of the most prominent entity in the VoIP world. Company Digium has created it as a fully innovative approach to telecommunications. This company has delivered such software that enables people to configure a server and start to make calls.
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