Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

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Virtual Extensions

The function of virtual extension gives your employees an impression that they all are situated in one office, when you and your workers do not work in one and the same place. With “Virtual Extensions” you can unify your scattered teams into one whole system.

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