The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Hardware, Hosted VoIP billing service provider, Incumbent PTT, International VoIP Wholesale Provider, Internet Telephony Service Provider, Internet VoIP and Video Conferencing Service Provider, Network Service Provider, SIP Billing, VoIP Billing Software
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