Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The service for determining from which number a client has called. This helps to decide how to answer on the incoming call. A telephone company sends DNIS number to the telephone client’s system during establishing connection. As a rule, DNIS number consists from 4 to 10 digits.
InPhonex
Our Service includes Internet phones with free Internet calling and unlimited US and Canada plans. We offer prepaid phone service and International DID numbers using our voice over IP system and an analog telephone adaptor (ATA). The solutions are designe
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