Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
With the release of Plantronics CS520 its producer once again raised the bar requirements for headsets for desk phones, ensuring users in a new degree of freedom of movement. This model features advanced audio technology and stylish design along with high reliability. For long conversations Plantronics CS520 is the best solution in an active call-center or in the office. The presence of two speakers in this model ensures that no external noises will interrupt an important conversation.
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