Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Collaboration is working with someone in a team in order to achieve a certain goal and produce a certain result.
IP Touch Communications
Broadsoft powered with multiple product packages to address your communications needs. Fully managed services or hybrid services to use existing broadband and phone system.
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