Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The service allows you finding out who has called you, when the telephone line was busy, switched off or was outside the zone of coverage. By doing so, it ensures that an important call will not be missed.
Starcomm Limited
Starcomm LTD is one of the UK`s fastest growing 4th generation telco`s, dedicated to cutting the cost of modern communication by using the latest technology, and providing least cost routing through our interconnects.
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