Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Call logs include the date when you have called, the telephone number to which you called and the duration of the conversation. You can also add notes to the call log. You can review call logs by the telephone.
amanees
Amanees is a new generation telecom operator using the latest technologies based on the World Wide Web Voice over internet protocol.
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