Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

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AudioCodes Mediant 1000

Mediant 1000 a media gateway from AudioCodes, which was designed on the basis of modern technologies and fully supports traditional and wireless (including cellular) types of networks. Created in compact 1U chassis media gateway realizes an interface function between TDM and IP networks in corporate or small operator solutions.

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