Presence

Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

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Plantronics Blackwire C620-M USB

Plantronics Blackwire C620-M USBThe Blackwire C620-M by Plantronics is a USB binaural headset that was optimized to work in conjunction with Microsoft Lync. With its inline volume controls and support for wideband audio, the C620-m is designed for comfortable pleasantly fitting all day use.

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Kenya Enterprise Data Foundry Limited

EDF has been granted exclusive distributorship by YEALINK NETWORK TECHNOLOGIES LIMITED CO. for the Yealink brand of IP PHONES in the East African region. This has enabled us to make IP Phones available in this market at a price that has simply changed th

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