Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
GoIP 16 is a sixteen channel VoIP-GSM gateway, designed to provide high quality communication between mobile networks of GSM 900/1800/1900/850 standards and the networks of IP-telephony. By supporting SIP-protocol, GoIP 16 is compatible with most IP PBX and supports SIP protocol from all popular manufacturers. This feature allows you to quickly and cost-effectively set telephone communication system in an office.
Lyrix Inc
As a speech company in SAAS for 15 years, Lyrix has refined the sharing of speech servers for service customers. Lyrix developed middleware logic (US patent), monitoring software, and a Day2 service methodology that delivers accuracy rates beyond any spee
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