Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The Mediant 800 MSBG is a multi service-business gateway, which was designed to provide converged Data and Voice services for small and medium sized business customers. This device is based on AudioCodes’VolPerfectHD the best there is media gateway technology, with a variety of integrated communication functions into a unified platform supporting basic services, such as Data Routing, VoIP mediation, Voice & Data security, WAN access, survivability and third party service applications. Those services allow connecting to cloud services.
TELES Communication Systems
TELES Communication Systems is a leading provider of equipment, solutions and services to fixed, fixed-mobile convergence and Next-Generation-Network (NGN) service providers. With more than 160 carrier network customers and millions of voice ports deploye
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