The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
VoIP PBX systems are useful solutions for establishing telephone communication in companies where offices are located in several places. This system allows connecting all the offices via one telephone network as it supports both local and remote extensions. Its developed features and opportunities make business communications more qualitative and reliable.