Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
ORCA RDT-8v is a VoIP gateway with broadband access, which ensures the unified work between PSTN and IP network. This device allows its users who are broadband telephony subscribers to contact cell and landline telephone line subscribers internationally. While using the basic V5.2 interface connecting to PSTN, ORCA RDT-8v allows network operators delivering a broad range of various features keeping all existing management and billing systems. The device has top levels of reliability and scalability for cable VoIP that allows broadband network operators to efficiently maintain and built their networks.
Q KON South Africa (Pty) Ltd
Formed in 1988 Q-KON has more than 17 years of experience in providing telecommunication services to the Africa market. Head quartered in Pretoria, South Africa Q-KON has completed projects in more than 27 countries in Africa and is currently providing se
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