Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

Providers in database: 6433

Entrance Greeting and Queue Announcements

Greeting the caller, reporting that all the operators are busy at the moment, plays music during waiting in queue, requests to stay on the line as the next available operator will pick up exactly your call.

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Gridare.com

Gridare.com provides businesses with hosted PBX solutions complete with time based routing, flexible call rules and competitive call rates. We also offer cost effective 1300 and 1800 numbers.