Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
A group of users can be created with a purpose of receiving voice announcements through the speaker of a telephone set, but it has to be in the waiting mode.
RouteTrading.Com
RouteTrading.Com offering uninterrupted and easy to integrate services have given enough reasons for a growing number of customers to express their satisfaction with a smile. Our aim is to offer the same services and high quality as our competitors, but a
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