The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Carolina Digital Phone delivers IP-based Fortune-500 PBX features with Polycom phones as your only hardware investment. No other equipment or software is needed. Companies of any size to achieve a great business phone system with a full suite of PBX featu
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