Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The program asking you to enter the extension number of the person or department you are trying to reach. When the caller enters an extension number, the system asks the name of the caller in order to inform the called party about an incoming call, presenting the caller.
A1 VOZCO Telcom
We are an authorized “Termination Provider” for Costa Rica Proper. Our route is ready for your VoIP International Long Distance telephone traffic.
1200 Channels Available
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