Presence

Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

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SIP Communications of Real Time

SIP Communications of Real TimeObviously SIP is considerably better than H.323 and complies with the understanding of IP-telephony as a global mass IP-service, and it should be implicitly considered right this way. And as SIP is able to serve not only telephony but also any communications at all in the real time over the IP-protocol; obviously it should become a base for other IP-services not yet existing but will appear in the future, as well.

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United States Jivetel Communications

Jivetel, established in June 2005 is a fast paced, highly dedicated communications player. Jivetel is a division of GlobeCom International, a global leader in wireless and voice over ip telephony.

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