Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
It is a method of communication based on text messaging between two fax machines, the first one calling to other one to send a fax, the recipient receives a text on A4 paper and after that communication process ends.
FeatureTel
FeatureTel is North Carolina's VoIP Telephone Company for Business. Coming from the Telecommunications industry, the founders of FeatureTel realized that one day - when the time was right - IP Telephony would change everything. Early in 2003, we found th
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