The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Interphone, is a Costa Rican company dedicated to telecommunications on VoIP, which is properly regulated and licensed (SUTEL-TH-037) by SUTEL (Superintendencia de Telecomunicaciones) to provide point to point channels, carrier IP telephony and IP telepho
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