Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
It is the main device that captures and controls all the signals created by the entire system. It also supports multimedia: real-time audio, video and data information.
Citilink Accesscorp
Founded in 1988, Citilink Group is today one of the leading lights in the Nigerian business community. It is a multi-investment company with interests in communications, information technology, finance, travels and tours, and consultancy.
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