Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Provides high quality multifunctional telephone communication service through broadband Internet connection
Has two ports suitable for the connection with regular phones or a phone and a fax – each with its independent number
High quality of voice communication with simultaneous use of the Internet
Compatibility with all main features of the phone: Callers ID, call waiting, voice mail etc.
HanoiTelecom
Hanoi Telecom is one of the earliest licensed VoIP providers in Vietnam and has best increased VoIP traffic. We have interconnections to all fixed and mobile network operators in Vietnam via a stable technical infrastructure. In addition, we build a flexi
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