The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Further to our latest announcements, we have recently unified our operations with our partner, Uniserve Communications, and are pleased to announce our formal adoption of the Uniserve brand. Unifying our name and brand will allow us to fully realize the s
Read more