Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The feature, which is not redirecting calls to the voicemail, during the big traffic in peak hours. All calls will be put on waiting mode for the next available operator.
KALLMART, LLC
Bosnia and Herzegovina Mobile - Mostar US$ 0.1846 /Min 38.89 % 2.73 MIN
Burkina Faso Mobile - Telmob US$ 0.1794 /Min 56.45 % 1.65 MIN
Burkina Faso Mobile - Telmob US$ 0.1794 /Min 56.45 % 1.65 MIN
CHILE CELLULAR US$ 0.0345 /Min 12.85 % 1.51 MIN
Colombi
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