Presence

Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

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Supervisor Dashboard License

Supervisor Dashboard License The program allows controlling the shifts, holidays, time spent waiting for a call, minutes spent on the phone, the amount of answered calls etc.

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Israel Eurotech Communication Ltd.

A leader of innovation and state of the art solutions for Gateways and SIM Server solutions, locally and internationally to all existing networks GSM/CDMA/UMTS/VoIP

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