Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
This is a combination of several message transfer forms (SMS, fax, voicemail, video chat) into one interface available on several sets.
Voixip RealRoot
RealROOT is in zijn sector gekend voor de superieure oplossingen en diensten die het, met de hoogste betrouwbaarheid en service, aanbiedt aan middelgrote en grote IT-bedrijven, verspreid over verschillende landen in Europa. We hebben een toegevoegde waard
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