Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
TelecomFM OneStream GFX is a universal system that can connect to an installed PBX as a call router from an existing corporate network to PSTN, VoIP and GSM, or as a stand-alone unit that replaces PBX.
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