Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Cisco 7965 IP phone model with large color display and backlight, ensures simple access to communication information, call time saving applications and such options as date and time, caller groups, caller group number, dialed number and presence information. Support of XML applications allows using all the advantages of the display, (Cisco UC Phone 7965 Gigabit Ethernet, Color).
IP Communications
IPC offers the latest telecommunications technologies in emerging global markets. We provide transport of international voice, Internet applications and Virtual Private Networks between the USA and these global markets for corporations, telecom carriers,
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