Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
These are the services that include specific software or hardware installation for a certain company with further technical support needed for the system to operate correctly.
VocalNet SRL
VocalNet is a world-class carrier, dedicated to anticipating and fulfilling the needs of each of its partners.
Since our inception three years ago, we have provided the best rates and the highest quality service. We have converged our system with the
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