Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Plantronics Savi W720 headset is a versatile solution to connect simultaneously to three different devices - PC, mobile and desk phone. With just a single click of a button, the user can select the line, through which to speak, when at the same time optimization with Unified Communications (UC) automatically updates status in the softphone, allowing colleagues to see if the user is busy, no matter what line they chose.
Voip Technology Inc.
VoIP Technology Inc. was created to become a leader in the ongoing development and convergence of this technology by aligning the company with key local and international carriers and broadband providers as well as securing all the necessary equipment sol
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