Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Cisco Unified 7911G IP phone is meant for office workers, retail shops, workshops, and any other workers generating small to medium phone call traffic.
Castle Co Ltd
The group (ANWAR NAJD) was established in 1978 as a supplier and installer of power transmission line. In 1987 we have entered the IT market as a system builder and a retailer under the name BITCOM.
Due to the rapid growth of the IT division and
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