The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The FL-Connect Story:
it all began in 1998 als a private company.
Founder and CEO Daniel Floeckinger was creating solutions for Distributors and alternative Carriers.
Nowadays its much more. We created solutions for enterprise and carrier