Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
“Cloud PBX” is practically the same as the telephone system, only it
works within the Internet means, not the simple telephone line. Using this
service you don’t have to worry about how flexible and reliable is your
telephone system anymore.
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