Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
AudioCodes Mediant 4000 ESBC (Enterprise Session Border Controller) belongs to a family of AudioCodes Enterprise Session Border Controllers, providing security and connectivity amongst VoIP network service providers and enterprises.
DUAL Talk
Westbay Engineers Ltd. was established in 1989 as a telecommunications consulting company. In 1996, we launched a number of telecommunications analytical software products, and currently boast thousands of customers in 90 countries across six continents.
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