Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
The service often seen at different sites works in such a way that you
need to enter your telephone number in a special window and after some seconds
you and the company representative will receive a call, which will allow you
communicating.
Sahar Services
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