Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
This is a method of providing a phone service to people over the Internet. This type of service moves the traditional phone switch off site and allows more than one company to use a particular switch.
MARCONI NETWORKS & TELECOM
A-Z Termination, A-Z Termination, Hosted VoIP billing service provider, International VoIP Wholesale Provider, Wholesale VoIP Carrier
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