The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Digium Wildcard TE407P card has a built-in hardware echo cancellation, based on a powerful digital signal processor. Board supports E1, T1 and J1 interfaces, which can be configured for each interface or the entire board as a whole.