Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
With the improvement of the quality of IP networks changes the work style, which now includes a more efficient use of communication tools such as video conferencing. In order to meet the needs of people taking a new style of work, Sony expands its line of IPELA video communications with personal videoconferencing system Sony PCS-TL33P.
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CastlingVOIP is a brand of Castling IT Solutions Private Limited based in UK. Castling IT has been providing services to customers around the world since 2006 with
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