Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Configurations
of GSM/VoIP networks allow the service providers to avoid the local Wired
Public Switched Network (PSTN) in communication with a GMS mobile handset. As a
result, the high rates charged by telephone companies are avoided.
Top countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries