The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
NovaTel, Ltd. is a leading provider of international long distance services. NovaTel provides international origination and termination to: Mexico, Central America, South America, Middle East, Europe, Asia and the rest-of-the-world. In addition, NovaTel
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