Presence

Presence

The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.

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Sangoma Netborder Lync Express

Sangoma Netborder Lync ExpressLync Express is an integrated device that provides basic features required in any Lync deployment. The solution includes a Microsoft Windows 2008 Server, Microsoft Lync Server 2010 and Sonoma NetBorder Express VoIP Gateway. Standalone device Lync Express supports up to 100 users is equipped with E1/T1/J1 a compatible digital telephony segment to connect to the public telephone network. Lync Express also supports four FXS lines for any phone or fax number, in case of need or emergency.

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