Presence
The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Yealink SIP-W52P is a wireless VoIP DECT system, consisting of a base station and the handset. The system can be expanded up to five additional handsets (Yealink SIP-W52H), each of which can have its own SIP account. Like other VoIP DECT systems, Yealink W52P will work from a distance of 50 meters from the base in the closed space and up to 300 meters in open space.
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