The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Phonetime`s subsidiary, Phonetime International Inc. is an alternative Canadian telecommunications company with a Class A International Carrier license from the CRTC. It incorporates state-of-the-art VoIP technology for commercial applications, high-capac
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